The supplier will ship the products to the distribution warehouse, from where the products whose final destination will be the address that the buyer establishes will leave. Each time an order is shipped, the buyer will receive an email.

Transportation costs will be at the buyer's expense.

The purchase order that corresponds to the order will be available in FERugby Store, once the payment is confirmed, which can be viewed using the link: "My Orders", from the issuance of the email. This original purchase order includes delivery costs and VAT.

FERugby Store will ask its customers to choose the place of delivery, having to specify their address, office or center where they want the product delivered to them. Delivery time ranges from 24 to 72 hours of business days.

FERugby Store will inform the customer of the departure of the order from the distribution warehouse, by sending an email.

Each delivery is considered made from the provision of the product to the customer by the carrier, materialized by the control system used by the carrier. It is up to the recipient to check the order at the time of delivery and then make all reservations and claims that appear justified, even has the possibility to reject the package, if it had been opened or if it has manifest indications of deterioration.

Reservations and claims must be directed to FERugby Store by email to the address found on the FERugby Store page.